Introduction
r444 ("we", "us", "our") operates the website r444r444.com. This Privacy Policy explains what personal data we collect from you when you use our platform, how we use that data, who we share it with, and what rights you have. By creating an account or browsing r444r444.com, you agree to the practices described here.
We are committed to handling your information with care. r444 is designed for players in Bangladesh, and we follow reasonable data protection standards to keep your account and payment details safe.
Data We Collect
Information You Provide
When you register, deposit, or contact support, we collect:
- Full name and date of birth
- Email address and mobile number
- National ID Card (NID), Passport, or Driving Licence details (required for KYC verification before your first withdrawal)
- bKash, Nagad, Rocket, or Bank Transfer account numbers linked to your deposits and withdrawals
- Username and password (stored in hashed form)
- Correspondence with our support team via Live Chat or email
Information Collected Automatically
When you visit r444r444.com or use the r444 app, we automatically record:
- IP address and approximate location (country and city level)
- Device type, operating system, and browser version
- Pages visited, time spent, and in-game actions
- Session tokens and login timestamps
How We Use Your Data
r444 uses the information we collect for these specific purposes:
- Account management: creating and verifying your account, processing logins, and maintaining your session securely.
- Payment processing: handling deposits via bKash, Nagad, Rocket, and Bank Transfer, and processing withdrawals within our stated timeframes (deposits within 5 minutes, withdrawals within 30 minutes).
- KYC compliance: verifying your identity against your submitted NID, Passport, or Driving Licence before approving your first withdrawal, as required by responsible gambling standards.
- Bonus and VIP administration: tracking wagering activity to apply bonuses correctly and assign VIP tier benefits.
- Customer support: responding to your queries and resolving disputes through our 24/7 Live Chat and email at [email protected].
- Fraud prevention and security: detecting unusual login patterns or suspicious transactions to protect your account.
- Legal compliance: meeting obligations under applicable laws and regulations.
We do not use your data to make fully automated decisions that have a significant effect on you without human review.
Data Sharing and Disclosure
r444 does not sell your personal data. We share data only in these circumstances:
Service Providers
We work with third-party service providers for payment processing, KYC verification, game delivery (providers such as Pragmatic Play, Evolution, Playtech, Habanero, and others), and hosting infrastructure. These providers receive only the data they need to perform their specific service and are contractually required to keep it confidential.
Legal Requirements
We may disclose your information if required by a court order, regulatory authority, or law enforcement agency with proper jurisdiction. We will notify you if legally permitted to do so.
Business Transfers
If r444 undergoes a merger, acquisition, or asset transfer, your data may be transferred as part of that process. We will provide notice before your data becomes subject to a different privacy policy.
Data Security
r444 protects your data using SSL encryption on all pages of r444r444.com, hashed password storage, and two-factor authentication options for your account. Payment data passed to bKash, Nagad, Rocket, or our banking partners is transmitted over encrypted channels.
Despite these measures, no system is completely immune to risk. If we become aware of a data breach that affects your personal information, we will notify you and relevant authorities as promptly as possible.
Data Retention
We keep your account data for as long as your account is active. If you close your account, we retain transaction records, KYC documents, and correspondence for a minimum of five years to meet legal and anti-money-laundering obligations. After that period, data is securely deleted or anonymised.
Log data and session records are typically retained for 90 days, then purged automatically.
Your Rights
As an r444 account holder, you have the right to:
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to correct inaccurate or incomplete information.
- Deletion: request deletion of your data where we have no legal obligation to retain it.
- Restriction: ask us to limit how we process your data while a dispute is being resolved.
- Objection: object to processing based on our legitimate interests.
- Portability: request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. Some requests may be declined where we have a legal obligation to retain the data (for example, KYC records).
Minors and Age Restriction
r444 is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover that a minor has registered an account, we will close it immediately and delete all associated data. If you believe a minor is using our platform, please report it to [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page with an updated effective date and, where appropriate, notify you by email or in-app message. Continuing to use r444r444.com after a change takes effect means you accept the revised terms.
We recommend checking this page periodically, especially if you are a regular player or have active bonuses.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how r444 handles your data, reach us through any of the following: